Azure IaaS Model · SFTP Gateway Support

Note: This page applies to SFTP Gateway version 2.x. Visit Here for documentation on version 3.x.

Overview

SFTP Gateway on Azure uses an IaaS model, rather than SaaS.

You alone have root access to the VM, and are responsible for patching, troubleshooting, and monitoring.

VM Offer

SFTP Gateway on Azure is a VM offer. We publish the VM image on the Azure Marketplace, and you provision a VM in your subscription.

You are responsible for updating the OS (i.e. sudo yum update). You alone have root access to the VM, so we can't do this for you.

You are also responsible for monitoring and troubleshooting.

As an SFTP server, it's helpful to monitor disk space. You can check the current amount of free space with:

df -h

If you have a lot of files and performance becomes an issue, see this article: https://help.thorntech.com/docs/sftp-gateway-azure/azure-performance-tuning/

When issues come up, you will need to troubleshoot the VM. Refer to our documentation https://help.thorntech.com. And reach out to our email support azure-support@thorntech.com if you get stuck.

At the moment, we do not have a SaaS offering. We also do not offer the product as a docker container, or as a yum package.

Billing

SFTP Gateway on Azure charges a software fee of 6 cents (USD) per hour that the VM runs. This is on top of the pay-as-you-go fee of the VM itself, which depends on VM size.

You can stop these fees at anytime by stopping the VM. As a general rule, it's a good idea to stop the VM from the Azure Portal, so that the VM is deallocated.