📄️ Pricing in StorageLink
Pricing Model: Pay-as-you-go — $0.08 USD/hour software fee (plus cloud VM costs)
📄️ Support Overview
Free (Standard): Email support + knowledge base, ~24-hr response, Mon–Fri 8AM–6PM ET.
📄️ SSH into StorageLink
Purpose: Connect to the StorageLink VM via SSH for troubleshooting and configuration.
📄️ Logging in StorageLink
Purpose: Understand StorageLink log file locations for troubleshooting.
📄️ Release Notes
Current Version: 1.2.1
📄️ Security Group/Firewall Rules
Purpose: Configure firewall rules for StorageLink VM access.
📄️ Web Admin Password Reset
Problem: Forgot StorageLink Web Admin login credentials and cannot access the web interface.
📄️ Editing Files on Linux (nano & vi)
Purpose: Edit configuration files on the StorageLink VM from the command line.
📄️ Overriding the Password Policy
What: Customize the password requirements for StorageLink Web Users and Admin Users.
📄️ Resetting SSH Credentials
Purpose: Regain SSH access to your StorageLink VM after losing your private key, getting locked out, or losing the admin password.