Azure Subscription not Authorized · SFTP Gateway Support

Note: This page applies to SFTP Gateway version 2.x. Visit Here for documentation on version 3.x.

Overview

Updated: 4/2/2020: This issue has been resolved.

We were seeing the following error when trying to deploy SFTP Gateway 2.001.00 from the Azure Marketplace:

{
  "code": "DeploymentFailed",
  "message": "At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/DeployOperations for usage details.",
  "details": [
    {
      "code": "BadRequest",
      "message": "{\r\n  \"error\": {\r\n    \"code\": \"SubscriptionNotAuthorizedForImage\",\r\n    \"message\": \"The subscription is not authorized.\",\r\n    \"target\": \"imageReference\"\r\n  }\r\n}"
    }
  ]
}

You may see something similar to this screenshot:

azure-subscription-not-authorized

Workaround

One workaround is to deploy our previous version of SFTP Gateway.

Although our previous version 2.000.02.azu is not available from the Azure Portal, you can deploy it using our ARM template, using these instructions.

We apologize for the inconvenience. We are currently troubleshooting the issue with Microsoft support. Feel free to reach out to us at azure-support@thorntech.com if you have any questions.