WinSCP login error

Overview

In SFTP Gateway version 3.0.1, there is an error when logging in via the WinSCP client:

Connection has been unexpectedly closed.
Server sent command exit status 0.
Error getting name of current remote directory.

This article discusses the cause of this error and how to resolve it.

Note: This issue has been resolved in version 3.001.00.

The error message

When you attempt to log into SFTP gateway version 3.0.1 via WinSCP, you may see this error message.

This error only happens with WinSCP, and does not happen with FileZilla or the SFTP command line.

Resolution

The problem is that SFTP Gateway version 3.0.1 is not using a timestamp format for files and folders that is compatible with the latest SFTP protocol version (which WinSCP uses).

We are working on a minor version update to fix this issue.

In the meantime, one workaround is to change the SFTP Protocol version for WinSCP.

1. When filling out session information, go to Advanced... and select Edit Raw Setting.

2. There you will click Add. Under Site Setting, look for SFTPMaxVersion and select it.

3. Click OK and change its value to 3. Click OK once more.

You should now be able to log in as the SFTP user.

Test